FAQ
What are the shipping costs at Jordyn the Label?
- We offer free shipping for all products within Australia.
How long will it take for my order to be delivered?
- Expected delivery time is 4-6 business days, Monday to Friday, after a 1-2 business day processing time if you order before 04:00 pm AEST.
Can I track my order?
- Yes, after shipment you will receive an email with a tracking number to track the status of your package in real time.
What is Jordyn the Label's return policy?
- Customers have the right to return products within 30 days of delivery. Products must be new, unopened and in their original packaging.
How will I receive my refund after a return?
- Expect your refund within 7 days of receiving your returned item via the original payment method.
How can I contact Jordyn the Label?
- You can always contact us with any questions or suggestions using the information below or by using the contact form on the contact page.
Jordyn the Label is operated by AC Style Collective, a company based in Australia
ABN: 54 326 057 651
Address:
24 Gipps St
Caloundra West
QLD 4551
Customer support contact
Email: support@jordyn-thelabel.com
Phone number: +61489915897
Prefered contact method: E-mail
Business hours:
Monday to Friday:
09:00 am to 6:00 pm AEST